Terms of service
Last updated: 20 August 2025
OVERVIEW
Welcome to Wenergo Systems Shop (“we”, “us” and “our”). Wenergo Systems Shop operates this store and website, including all related information, content, features, tools, products and services (the “Services”). Wenergo Systems Shop is powered by Shopify, which enables us to provide these Services to you.
By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms or our Privacy Policy, please do not use or access our Services.
SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your country of residence and that you have given us your consent to allow any of your minor dependents to use the Services on devices you own or manage.
You are responsible for the accuracy of the information you provide and for maintaining the security of your account credentials.
SECTION 2 - OUR PRODUCTS
We aim to accurately represent our products online. However, product colors and appearance may vary depending on your device. All descriptions and prices may change at any time without notice. We reserve the right to limit or discontinue products at our discretion.
SECTION 3 - ORDERS
Placing an order constitutes an offer to purchase. We reserve the right to accept or reject any order. Orders are only accepted once payment has been processed and confirmed.
Your purchases are subject to our Return & Refund Policy. All purchases must be for personal use only and not for resale.
SECTION 4 - PRICES AND BILLING
Prices are subject to change without notice. Posted prices do not include taxes, shipping, or customs unless stated otherwise. You agree to provide current and accurate billing information to complete your orders.
SECTION 5 - SHIPPING AND DELIVERY
Estimated delivery time is 5–20 working days. We are not responsible for delays caused by carriers, customs, or events outside our control. Once the products are handed to the carrier, title and risk pass to you.
SECTION 6 - INTELLECTUAL PROPERTY
All trademarks, logos, texts, images, and other content on this site are the property of Wenergo Systems d.o.o., Shopify, or their respective owners. You may not reproduce or use them without permission.
SECTION 7 - OPTIONAL TOOLS
We may provide access to third-party tools “as is” without warranties. Use of such tools is at your own risk.
SECTION 8 - THIRD-PARTY LINKS
We are not responsible for third-party websites or content linked from our Services. Please review their terms and policies before using their services.
SECTION 9 - RELATIONSHIP WITH SHOPIFY
This store is powered by Shopify, but all sales are made directly with Wenergo Systems d.o.o.. Shopify is not responsible for any part of the transaction between you and us.
SECTION 10 - PRIVACY POLICY
Your personal information is collected and processed in accordance with our Privacy Policy and Shopify’s Privacy Policy.
SECTION 11 - FEEDBACK
By submitting feedback or suggestions, you grant us a perpetual, royalty-free license to use and display that content for any purpose.
SECTION 12 - ERRORS AND OMISSIONS
We reserve the right to correct any errors, inaccuracies or omissions and to update information or cancel orders if necessary.
SECTION 13 - PROHIBITED USES
You may not use the Services for unlawful purposes or in ways that violate applicable laws or third-party rights. We may suspend or terminate accounts violating these terms.
SECTION 14 - TERMINATION
We may terminate your access to the Services at any time without notice. Relevant sections of these Terms will survive termination.
SECTION 15 - DISCLAIMER OF WARRANTIES
Except as expressly stated, the Services and products are provided “as is” and “as available” without warranties of any kind.
SECTION 16 - LIMITATION OF LIABILITY
To the maximum extent permitted by law, Wenergo Systems d.o.o. shall not be liable for indirect, incidental, punitive or consequential damages arising from your use of the Services.
SECTION 17 - INDEMNIFICATION
You agree to indemnify and hold harmless Wenergo Systems d.o.o., Shopify, and their affiliates from any claims or damages arising from your breach of these Terms or violation of applicable law.
SECTION 18 - SEVERABILITY
If any part of these Terms is found to be unenforceable, the remainder will continue in effect.
SECTION 19 - ENTIRE AGREEMENT
These Terms and our posted policies constitute the entire agreement between you and Wenergo Systems d.o.o..
SECTION 20 - ASSIGNMENT
You may not transfer your rights or obligations under these Terms without our consent.
SECTION 21 - GOVERNING LAW
These Terms shall be governed by and construed in accordance with the laws of Croatia and the European Union, and any disputes shall be subject to the jurisdiction of the courts in Rijeka, Croatia.
SECTION 22 - CHANGES TO TERMS OF SERVICE
We may update these Terms from time to time. Changes will be posted on this page, and your continued use constitutes acceptance of those changes.
SECTION 23 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to:
Wenergo Systems d.o.o.
Resetari 70, 51215 Kastav, Croatia
Email: shop@wenergo-systems.hr
OIB: 12273946780
Website: https://wenergo-systems.hr